Why Select Exetel ADSL via SeeknBuy?

We believe that there are 4 major reasons why you should consider Exetel as your ADSL provider. These are:

1. You will get an optimally fast ADSL connection all the time
2. You will get as reliable an ADSL connection as it is possible to provide
3. You will pay less for your ADSL connection than with any other ADSL provider
4. You will deal with exceptionally well qualified personnel in every aspect of ADSL provision and problem resolution

Why Select SeeknBuy?

SeeknBuy provides you the direct support that Exetel cannot, up to and including remote login if you require it. We work with Exetel to ensure that the support you receive, whether initial setup or ongoing, is personalised for your needs. We have access to the dedicated Exetel Agent Support, and we can keep in contact with you to advise if new or better plans become available.

We can also help with the design and setup/maintenance of your website, and provide advice and support for addituional services such as VoIP, 1300/1800, paperless Fax and desktop SMS.  Contact us for more details.

Providing An Optimally Fast ADSL Connection

Exetel's ADSL network has been designed and is managed and maintained by engineers who have long and complete experience of providing internet services to end users.

Exetel's financial and operational management have similarly long and complete experience in the decision making and daily operation of internet provision to end users. We also conduct an ongoing dialogue (via the Exetel forum) with our users on how to tweak and change the network to better meet the needs of our customers.

This means that Exetel fully understand how to both buy internet and the associated connectivity bandwidth at the lowest possible prices and also know how to ensure that all users have as much bandwidth, routing power and server power as they need to maintain the highest possible transit speeds at all times.

Providing A Highly Reliable ADSL Connection

With over ten years of internet network design experience with networks that provided internet connectivity to tens of thousands of users Exetel has the knowledge and skills to ensure that the ADSL network provided to its users is as reliable as money and skill can make it.

Click here to see a schematic diagram of Exetel's national connectivity network in January 2011.

While Exetel, obviously, cannot control the reliability of the Telstra/Optus lines and equipment that carries your traffic from your home or office to and from our part of the network we can ensure that Exetel's facilities will provide you with as close to 100% uptime as it is possible to deliver. The up time performance of the Exetel PoP/Network to date is well over 99.98%.

Providing The Lowest Cost ADSL Service

You will see by comparing Exetel's prices with those of any other ADSL ISP that Exetel offers the lowest once only line activation and monthly access prices available in Australia with the lowest excess charges coupled with very generous included download allowances.

Similarly, should you need to buy an ADSL modem, network card or VoIP device, you will find we (SeeknBuy) charge less for the hardware we have chosen to provide than any other ADSL ISP in Australia (and indeed many other sources of those devices).

Providing The Highest Qualified People To Assist You

From your first telephone or email enquiry to Exetel through any subsequent sales, set up, service or administration contact you have with Exetel you will only talk to people with a long and detailed knowledge of the provision of internet to an end user in every aspect of internet service provision.

More than 90% of the people who work for Exetel have an engineering degree or the equivalent TAFE qualification and the average time with Exetel in a telephone support function is in excess of twelve months.

At Exetel we know that we will only be successful if we deliver perfect service to the people who use our service every time they use the internet or make a phone call and every time the contact us with any issue relating to the services we provide.

Range Of Services (Bona Fide Business Users Only)

Exetel has designed a range of plans to meet the more likely needs of a business user. These plans include a full range of hosting services at no additional charge (web hosting of your domain and email hosting of your email servers as well a /29 IP block for your hosted services.

Inclusions In These Plans

• Domain Name Hosting
• Web site hosting (up to 1 gb)
• Email hosting (up to 30 email addresses)
• /29 IP Range (6 usable IP addresses)
• Send SMS for 5 cents from your desktop
• Send a ten page fax for 5 cents from your desktop
• Support 8.30 am to 11.00 pm 7 days a week including public holidays
• ‘Rolls Royce’ User Facilities that allow you to control all aspects of your services
• All prices include GST

Business ADSL1 Available Australia-Wide

Business ADSL1/2 Available Australia-Wide - Churn (For Transfer of Existing ADSL1 Services)

Business ADSL2 Available Australia-Wide

These plans do not include the installation of a new line, and will utilize a current line already in place which must be a standalone PSTN line (not through a switchboard).

¹ Minimum Total Cost for ADSL1 Services over 6 months contract term = (Line Activation Charge) + (6 Months) x (Monthly Access Charge). Early termination fees apply.

• All Exetel Business ADSL Plans have an initial contract period of 6 months. If for whatever reason, the service is canceled before the end of six months then a $100.00 early termination charge is incurred.
• + All times refer to local State or territory time including any current move from 'standard' to 'daylight saving' times.
• ** Please be aware that the upload and download speeds on all 8192/384 plans are not guaranteed in any way by Exetel. Telstra's statement on speeds likely to be obtained on these plans is "About 70% of customers on the 8000 kbps service can access speeds around 6000 kbps or more."
• All uploads are not charged.
• Similarly ADSL2 plans are not guaranteed at any particular speed as they, too, are dependent on many factors outside Exetel's control.
• All plans include A /29 with six usable static IPs.
• All prices include GST.